Active Messenger: filtering and delivery in a heterogeneous network

Active Messenger (AM) is a software agent that dynamically filters and routes email to a variety of wired and wireless delivery channels. More than just a router, AM is a dynamic process that monitors a message’s progress through various channels over time. It observes which devices have been used to originate or respond to messages, recent log ins, and caller-ID when checking voice or email over the phone. Its goal is to ensure that desired messages always reach the subscriber, while decreasing message volume when the user is less reachable. AM also acts as a proxy, hiding the identity of the multiple device addresses at which the subscriber may be found. It also caches channels to guarantee seamless information delivery for the user in a heterogeneous network.